About this deck
Operations management is how the work actually gets done. The factory floor, the warehouse, the call centre, the hospital ER, the Amazon fulfilment hub — all run on operations principles, most of which were developed by people who would be uncomfortable sitting next to each other at a conference. Key sections include: Operations.; Opening Operations is the work.; Chapter I Frederick Taylor.; Chapter II The moving assembly line.; Chapter III The Toyota Production System.; Chapter IV The seven wastes.; Chapter V The Western discovery of lean.; Chapter VI Six Sigma.; Chapter VII The Theory of Constraints.; Chapter VIII W. Edwards Deming..
businessoperationsmanagement
